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Job Post Details

French & Italian speaking Customer Support Advisor - VN 26778

language matters Recruitment Consultants B.V.
Gand

Détails de l'emploi

Salaire

  • Jusqu’à 3 100 € par mois

Type de poste

  • CDI
  • Temps plein

Horaires de travail

  • Weekend availability
  • Night shift
  • Evening shift

Lieu

Gand

Avantages
Extraits de la description complète du poste

  • Prime de déménagement

Description du poste

INDHP

One of the leaders in the automotive industry is in urgent need of Customer Support Advisors with French and Italian language skills to join their young and dynamic team in Ghent, Belgium. You will be the first point of contact for drivers that are experiencing a breakdown of their vehicle, cooperating with the logistic and technical department to get them back on road as fast as possible.
Your responsibility will include:

  • Manage breakdown cases all over Europe
  • Partner with your colleagues and other departments to find the best solution
  • Communicate with customers understanding their needs and follow defined breakdown processes
  • Other ad hoc tasks

About you:

You are an outgoing person who enjoys communicating with people and working in a team. You know how to prioritise tasks and have great time-management skills. The role is 24/7 so you will need to be available to work also in evening and night shifts, as well as weekends. You will have the chance to work 50% remotely. Benefits include 13th month salary, a meal card, shift allowance (for evening/night and weekend shifts), transport allowance etc. If you move from abroad, the company will support with relocation by covering the accommodation for the first month.

Profile:

  • You have fluency/conversational skills in French and Italian and English
  • Previous experience in a customer service role is desirable
  • Great communication skills and team spirit
  • You are based in Ghent, Belgium or open to relocate (relocation package offered)

Ref: VN 26778

To apply, please send your CV in English and in Word format to Viktoriia.
languagematters is acting as an employment agency in relation to this vacancy.

Job Types: Full-time, Permanent contract

Pay: Up to €3.100,00 per month

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday
  • Night shift
  • Shift work
  • Weekend availability

Supplemental Pay:

  • 13th month salary

Application Question(s):

  • Are you based in Ghent, Belgium or open to relocate?
  • Do you have fluency/conversational skills in French, Italian and English?

Work Location: In person

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