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Emplois Restaurant Staff (Bruxelles)

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    • Attractive staff rates within Accor hotels worldwide and within the BCCH portfolio.
    • We aim to deliver a seamless and personalized guest experience from arrival…
    • Voir toutes les offres de type « Emploi MOVENPICK », « Zaventem » ou Emploi Receptionist - Zaventem »
    • Rechercher les salaires : EN - Receptionist (Day & Night Shifts) - F/M/X - Zaventem
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    • Supervise bar, floor and back-of-house staff.
    • Oversee smooth service operations (table setup, in-depth knowledge of the menu, etc.).
    • Staff meals twice per shift;
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Job Post Details

EN - Receptionist (Day & Night Shifts) - F/M/X - job post

MOVENPICK
4.2/5 étoiles
Zaventem
Temps plein

Détails de l'emploi

Type de poste

  • Temps plein

Horaires de travail

  • Weekend availability
  • Night shift
  • Day shift

Lieu

Zaventem

Avantages

Extraits de la description complète du poste

  • Chèques repas

Description du poste

Company Description


Mövenpick Brussels Airport

Mövenpick Brussels Airport is a flagship hotel of Mövenpick Hotels & Resorts, ideally located near Brussels Airport and the historic city center. With 151 modern rooms, a rooftop restaurant, and wellness facilities, the hotel offers a high-quality experience for both business and leisure travelers.

As a recently opened property, we operate with a dynamic and hands-on team where collaboration, autonomy, and professionalism are key. We aim to deliver a seamless and personalized guest experience from arrival to departure.


Job Description


As a Receptionist (Day & Night) at Mövenpick Brussels Airport, you will be at the heart of the guest experience across both the hotel and Parking 21, in a dynamic airport environment.

This role combines front office responsibilities with operational autonomy, requiring flexibility, reliability, and a proactive mindset across different shifts, including nights and weekends.

You will play a key role in ensuring smooth daily operations, supporting both hotel guests and parking clients, and delivering a consistent, high-quality service.

Key Responsibilities

  • Welcome guests with a professional and friendly approach
  • Perform check-in and check-out procedures efficiently and accurately
  • Handle reservations, modifications, and no-shows in line with company standards
  • Provide clear and relevant information about hotel services, transport, and local area
  • Respond to guest requests, feedback, and issues in a proactive and solution-oriented manner
  • Manage calls, emails, and administrative follow-up
  • Process payments and ensure accurate cash handling
  • Coordinate with housekeeping, maintenance, and other departments
  • Ensure the front desk and lobby areas are well maintained at all times
  • During night shifts: ensure safety procedures, reporting, and basic operational continuity

This position involves working independently during certain shifts and requires strong organizational skills.


Qualifications
  • Previous experience in a customer-facing role (hospitality strongly preferred)
  • Fluency in English and French or Dutch (both is a strong advantage)
  • Strong communication and interpersonal skills
  • Organized, detail-oriented, and able to multitask
  • Comfortable working under pressure and handling guest issues independently
  • Reliable and punctual with a professional mindset
  • Familiarity with Opera Cloud is an asset
  • Flexible to work shifts, including nights, weekends, and public holidays

Candidates must be eligible to work in Belgium.


Additional Information


What we offer

  • A stable position within an international hotel group (Accor)
  • Part of Belgian City & Coast Hotels (BCCH), a growing hotel operator in Belgium
  • A dynamic and supportive team environment within a recently opened hotel
  • Opportunities to develop skills across different aspects of hotel operations
  • Attractive staff rates within Accor hotels worldwide and within the BCCH portfolio
  • Meal vouchers
  • Easy access location near Brussels Airport

Working conditions

  • Shift-based schedule (early / late / night)
  • Average working week in line with CP302 regulations
  • Planning communicated in advance
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